call deflection rate
Reduction in customer service cost
Cost to serve a customer
How it works
Built to scale, the Ditto platform's flexible integration systems allow your business to adapt as technology evolves. Use machine learning and NLU to manage great conversation design, analytics and AI as part of your ongoing customer service toolset.
Improved Customer Satisfaction
Reduce Reliance on Agents
Minimize Operational Costs
Increase Customer Retention
Unprecedented Velocity. Impeccable Reliability.
Curated experiences to delight your customers. Create a bespoke customer experience and keep your interactions with customers personal, offering in-store experience.